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Chkramer.net

Charlene Kramer
Email:chkramer2002@yahoo.com Cell #:989-553-4441 Career Portfolio:www.chkramer.net SUMMARY OF QUALIFICATIONS
Experienced in support staffing and management in many fast paced industries such as construction, marketing and healthcare just to name a few. A self-motivated individual, who is reliable and eager to accept new and challenging roles and responsibilities as needed in the work environment. Have experience in determining problems and their solutions throughout the multiple levels of an organization. Capable of working with all levels of an organization which could include but not limited to the contractors, clients, labor and community. Detailed oriented with the skills to represent an organization at meetings outside of normal business hours and ability to travel locally, regionally and beyond. Has an education background in business, management and marketing, and leadership skills with degrees from Davenport University and Central Michigan University (2014). Is capable of written and verbal communication, and has the working knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint). Works well in a team or in an unsupervised working environment. CORE COMPETENCIES
 Marketing/Networking and Supervisory Skills  Customer Relations/Strong People Skills  Ability to evaluate, interpret, and present PROFESSIONAL EXPERIENCE
ACRO Service Corporation 2012-Contract Expiration May 2013
Contracted Health Safety and Environmental Trainer for Consumers Energy Learning Development

 Provided annual training to current Consumers Energy employees in the divisions of electric, gas and  Out of the 9 ACRO contractors brought in to assist with annual training, I was one of four to be but through the Basic Instructor Training class so I could run sessions without a Consumers Energy lead trainer.  Trainer Certified in 10 of the annual modules needed for 2013 training session.  Assisted in the Tools and Work Methods portion of the 2013 block training for the electric division. This consisted of assisting in hands on training in fire extinguisher usage, truck bucket escape and rescue as well as pole top rescue.  Worked with various members from different departments of the electric division of CE. Ex: Linemen, customer service workers, field leaders, fleet  I was mobile and worked up to 4 hours from home. Travel approximately 50%.  Responsible for class paperwork and assisted in scheduling of classes and the staffing those classes Demark, Inc. 2010-2012
Contracted Site Administrator/Community Liaison for Exelon Wind

 Work in collaboration with all departments and with members of Senior Management on down  Maintained project files and directed the appropriate closeout documents be distributed in a timely manner in accordance with corporate and customer standards.  Provided scheduling and technical support to design staff and contractors, change orders, evaluate  Reviewed and approved completion documents.  Coordinated installations to be consistent with design documents and intent utilizing multi-disciplined Charlene Kramer
Email:chkramer2002@yahoo.com Cell #:989-553-4441 Career Portfolio:www.chkramer.net  Assisted and diagnosed work flow problems, critical paths and instituted remedies for a more efficient  Helped to initiate, foster and maintain strong collaborative relationships with governmental officials, Tendercare Cass City, Cass City, Michigan 2008 – 2009
Tendercare is a leading provider of long-term skilled nursing care in Michigan. They provide a full continuum
of services, including special care units and full cycle rehabilitation programs, the organization is dedicated to
providing specialized health care that meets the needs of each individual.
Referral Manager

 I was the team leader for the external marketing and census development aspects of the center throughout the medical and local community.  Developed and maintained relationships with the discharge planning teams of referring hospitals and  Marketing event planning, as well as staff development and education in marketing and customer Season’s Change Home Health Care, Pigeon, Michigan 2007 – 2008
Seasons Change Home Health Care was established in 1994. The organization specializes in, in-home and
health care services.
HR Coordinator
 Prepared recruitment lists and job postings  Conducted/Coordinated, background checks new hire orientation, development, and training courses.  Checked applicant references, making job offers, and initiating new hire documents needed  Insured that Human Resource files and records are maintained in accordance with legal requirements and company policies and procedures. Confidential Records Management Human Development Commission (HDC), Caro, Michigan 2005 – 2007
HDC is a Community Action Agency located in the Thumb of Michigan. The organization serves the residents
of Huron, Lapeer, Sanilac, and Tuscola Counties and runs more than 130 programs to meet the needs of these
communities, especially those struggling financially or needing assistance to become/remain self-sufficient.
Tri-County Adult Day Service Coordinator/Caregiver Education
 Coordinated implemented and maintained quality services to seniors with disabilities in Huron, Sanilac and Tuscola counties as well as provide caregiver education.  Marketed program to the community/Raised funds through the community to help offset program costs.  Developed a tri-county team through the hiring process as required by law and organizational policies. The Thumb Blanket, Bad Axe, MI 2003 – 2004
This organization provides the community with a weekly newspaper featuring ads, community businesses and
events from around the Thumb Area.
Account Executive

 Experience in newspaper advertising sales and strategy in display and classified display departments.  Consistently was a top performer in repeat business for a tri-county area EDUCATION
 Masters in Science Administration (MSA). Leadership, Central Michigan University completion 2014  Bachelors of Business Administration (BA). Management, Davenport University, 2009  Associates Degree. Marketing, Davenport University, 2008 CERTIFICATIONS
 American Heart Association Heartsaver ® Instructor

Source: http://chkramer.net/sites/default/files/Charlene_Kramer_2013.pdf

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